refund policy

We will notify you once we’ve received your refund request.
Once processed you will be automatically refunded to your original payment method within 10 business days.

Please note that it can take some time for your bank or credit card company to process and post the refund to your account.

If more than 10 business days have passed since we processed your refund, please contact us at accounts.receivable@foxselfstorage.com.

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Join our waiting list

Simply leave your details below and we will let you know as soon as a unit becomes available.

Are you after a price for a different size unit?

simply confirm that the details below are correct and we’ll send you a full price list. 

4 Weeks free storage offer

We are currently offering new customers 4 weeks FREE storage. Please see the conditions of this offer below.

Offer Terms and Conditions

  • Customer signs up for a minimum 12 week storage period.
  • Customer only pays for 8 weeks and 4 weeks instantly added to their rental period. Full payment is to be made at the start of the agreement.
  • Customer now has full use of their unit for 12 weeks, after which they can vacate (2 weeks written notice required) or continue to store with us at their agreed 4 weekly rental price.
  • A refundable £25 security deposit is also required on all units and is returned once the unit has been vacated and all balances paid.
  • In the event that you need to cancel your online booking prior to moving in to store with us, we will refund your deposit in full.
  • Please note that insurance charges are still applicable and are based upon the declared value of goods you store with us.
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we are a national and international moving company so we can help you move your goods into and out of your storage unit

simply tick the box on our booking form if you would like help moving your effects.

visit our moving website